Question 1

Why do pets need rites of passage?

Accepted Answer

Pets are our family members. Their lives need to be treated well and respected. Based on this principle, we should provide them with relative care and placement at the end of their lives. This is our responsibility to life, which will allow us to learn and grow, and also make us better understand what love is.

Question 2

What to do when your pet passes away?

Accepted Answer

First place your pet in a quiet and well-ventilated place, and turn on the air conditioner or fan depending on the current situation. During this period, in addition to maintaining a comfortable indoor temperature, you can pray for your pet according to different religious rituals, play Buddhist scriptures, and chant. Call our service hotline 03-426-2708, and we will arrange professional pet gift services for you as soon as possible to send your pet on his final journey.

Question 3

What are the pet delivery/cremation service hours?

Accepted Answer

Customer service hours are 08:30~24:00. Pet pick-up hours are 08:30~23:00.
Pet cremation time is 09:00~17:00

Question 4

Are the services limited to cats and dogs?

Accepted Answer

The service targets are not limited to cats and dogs, regardless of whether they have fur or not! Currently, the park has served pets other than 🐶🐱, 🐭🐰🐦🐔🐇🦔, etc. As long as they are the owner's beloved pets and are within the specified weight, they can use the etiquette services provided by the contract.

Question 5

How to estimate your pet's weight?

Accepted Answer

The weight is filled in by the family. Unless the family has no idea about the pet's weight, our service staff will inform the reasonable weight based on visual observation and experience.

If you need to confirm your weight, there is a weight scale available in the park for confirmation.

Question 6

Pet funeral service process

Accepted Answer

The services are as follows:

Collective cremation
The body will be received/placed for 8 hours (listening to Buddhist sutras/praying in the chanting room)/the body will be cremated/mass scattering will be arranged the next day after receiving the body.

Individual cremation
Body collection/direct cremation in the garden (select a date)/free 14-day freezing/religious ceremonies (worshiping Buddha, praying on the bridge) and farewell ceremony/exclusive and exquisite cremation service/warm memorial service (extra payment required for organization fee)/psychological counseling.

* ⁠Exclusive individual exquisite cremation service: exclusive furnace - bone picking ceremony - exquisite powder grinding - canning (free environmentally friendly paper jumping) - solemn ceremony

* (Park dance/public funeral/ashes retrieval/installation service)

Question 7

What are the choices and differences between individual cremation and collective cremation?

Accepted Answer

When a pet passes away, the general choice of cremation is whether to choose an individual method or to cremate it together with other pets.

If you choose the individual method, of course, you can schedule a time for your pet to be cremated independently, with one furnace for each pet. For collective cremation, you cannot schedule a time, but the pet life memorial service will schedule a time for cremation based on the number of pets.

Individual cremation usually gives the owner and pet some time to say goodbye before the scheduled time, so the owner has time to remember and accompany the pet on the last journey. Of course, choosing a collective cremation does not allow for the same schedule as individual cremation.

There are also differences in costs. Individual cremation will of course be more expensive than group cremation.

Question 8

What are the methods to handle pet ashes ?

Accepted Answer

Pet ashes can be kept or not kept. Generally, if the owner chooses to keep the ashes, he or she can:

1. Columbarium: The ashes of pets are placed in a pet life memorial hall dedicated to the storage of pets.

2. Place in an urn: The pet's ashes are placed in a beautiful urn and taken home by the family.

3. Potted plant burial: The pet's ashes are placed in a potted plant.

If the ashes are not to be retained, you may:

1. Flower burial: Public departments can set up a special pet garden burial area. Pet life memorial parks also provide flower burial.

Some people even make their pet's ashes into souvenirs and wear them on their bodies or use them as decorations.
If the ashes are ownerless or are from a collective cremation, they will be buried.

Question 9

What to do when a pet dies? How much does it cost?

Accepted Answer

Generally, whether a pet dies at home or in an animal hospital, the death is usually entrusted to a pet memorial service provider or the veterinary hospital. In fact, the veterinary hospital will eventually contact the memorial service provider to handle the matter.

The first step in the process is to transport the pet's body to an animal life memorial and then put it in cold preservation. The next step is to see if the pet is to be cremated individually or together with other animals. Of course, the cost of individual cremation will be higher than that of group cremation. However, whether it is an individual cremation or a group cremation, the cost is based on the weight of the pet. Basically, the price is based on 10 kilograms, and there is a price for every 5 to 10 kilograms. Therefore, the starting price for individual cremation is about NTD 5,000; the starting price for group cremation is NTD 1,500.

There will also be a fee for the placement and disposal of the body after cremation. If the owner takes the body home himself or scatters it, there will be no fee. If it is buried in a columbarium, with flowers or in a potted plant, it depends on the pricing of the life memorial park.

Another expense is the price of the urn. Most pet life memorials will provide paper urns, but most owners will use their favorite porcelain urns. The cost varies from person to person.

Question 10

Why do we need to set up a columbarium when a pet passes away?

Accepted Answer

The partner is asking if some people set up spirit halls for their pets, similar to the funeral practice of "setting up spirit tablets at home" for humans.

In general, if a pet owner is religious, they may believe that all living things have souls and spirits. Therefore, they may hold a funeral for their pet similar to a human funeral, and set up a spirit hall at home to enshrine the pet's spirit tablet.

Currently, most pet funeral service providers are Buddhist, and they will set up a Buddha statue in the spirit hall for pet owners to worship their pets. However, these providers usually do not provide separate spirit hall spaces.

Some providers also offer separate spaces for pet owners to spend time with their pets before cremation. These spaces are usually called farewell rooms, not spirit halls.

Question 11

Can I take the ashes home after cremation?

Accepted Answer

This depends on personal beliefs, or if there are elders living together in the family, the elderly may have some taboos.

Generally, there are such doubts, and most of them are Buddhists, Taoists or folk believers. For example, they worship the Third Prince or the Thousand-Year-Old Prince at home. Because these believers believe that whether it is a human or an animal, death is yin. Placing such yin things at home will affect the family's fortune or daily life. In addition, if you live with the elders, the elders are more taboo about death. Looking at the dead pets every day can easily evoke sad emotions, and it is not appropriate to be shrouded in the shadow of death!

But many people still put their pets in beautiful urns and keep them at home to accompany them every day.

Question 12

What happens to the ashes of stray dogs without owners after cremation?

Accepted Answer

Generally, for stray pets without owners, their ashes will be buried or scattered in a corner of the pet life memorial park after a certain number of them are cremated. However, when the number of pets increases and the park area is limited, they will be scattered in the near sea. Especially now that some operators have begun to emphasize sea burials, so stray pets or collective cremation of pets will occupy the least amount of park space, and dumping them in the sea is considered the "cleanest" place for operators.

In response to the worship of stray animals, most pet life memorial businesses will also set up "comfort monuments" or "animal soul monuments" to comfort the souls of stray animals and collectively cremated animals.

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